Marriott Vacation Club Exit & Buy-Back Program

If you own a Marriott Vacation Club timeshare and are thinking about getting out of it — you’re not alone. Many owners eventually question whether the vacation lifestyle still fits their plans, financial goals, or travel needs.

Marriott does offer an official way to surrender your ownership back to the company — often called their Exit Services or buy-back/deed-back program — and it’s worth exploring before you resort to third-party exit companies, resale markets, or risky strategies like defaulting on payments. 

• Through Marriott’s Exit Services Team, owners may be able to return their timeshare to Marriott.
   
• Offers can include buy-backs or deed-back surrender options, depending on your week/points and contract status.
   
• Some owners report being allowed to participate once the loan is paid off and maintenance fees are current.
   
• In certain cases, Marriott may even add the returned week or points into their inventory or internal resale listings.
   

• You must be current on maintenance fees and mortgage/loan balance for most exit options.
   
• Offers vary widely by resort, week type, and market conditions — there’s no guaranteed price or buy-back amount.
   
• Some owners must book certain reservation windows before finalizing the exit.
   

1. Log in to your Marriott Vacation Club Owner Account.
    
2. Visit the Exit Services or Resale/Deed Back section.
    
3. Speak with an Exit Specialist to determine eligibility and next steps. 

• visit https://www.marriottvacationclubs.com/s/exit to get started
   

If you own a timeshare through Hilton Grand Vacations (HGV) and you’re considering how to responsibly step away from ownership, HGV offers an internal exit/surrender program called Transitions. It’s designed to help owners explore options — from maximizing their vacation benefits to formally relinquishing ownership back to the developer. 

The Transitions program is Hilton’s official way to help owners who want to evaluate their ownership options — including voluntarily giving back their timeshare when circumstances change. 

To be considered for the transition (voluntary surrender) process:

• Your timeshare interest must typically be fully paid off.
   
• You must be current on maintenance fees and assessments.
   
• You generally cannot be working with a third-party exit company when requesting the transition.
   

1. Contact Hilton Grand Vacations directly — either through your owner portal or by emailing their Transitions team.
    
2. Submit your interest/form in relinquishing all or part of your ownership. Many owners report there’s an online form once you log into the owner portal and navigate to Help/Contact → how can we help you.
    
3. Provide required documents — this often includes proof of paid-off status and up-to-date maintenance fees.
    
4. Wait for review — owners report this can take several months and isn’t guaranteed.
    
5. Receive response from the Transitions team with next steps.
    

📞 HGV Owner Services (general): 800-932-4482 (United States)
📧 Transitions Team Email (reported by owners): transitions@hgv.com
🌐 Program Overview & Portal: Log into your owner account and go to HGV Transitions / Contact Us (under Help).
📄 Online Request Form: Available from the HGV Member Help/Contact area once logged in. 

Note: This isn’t a guaranteed buy-back with a fixed price — HGV evaluates each request case-by-case. Many owners share that it can take months, and availability of the program can vary.
 

Before You Start:
✔ Make sure your contract is fully paid and fees are up to date.
✔ Document everything you submit.
✔ Patience is key — owner reports indicate the process often takes time. Surrender Option