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Vacation Ownership Services
  • Home
  • Need a deed change
  • Contact Us
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    • Title Services
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    • HGV
    • Timeshare Termination
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    • Divorce-Timeshare-Title
    • Probate-Timeshare-Title
  • Timeshare Blog
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    • FAQ
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Marriott Vacation Club Exit & Buy-Back Program

If you own a Marriott Vacation Club timeshare and are thinking about getting out of it — you’re not alone. Many owners eventually question whether the vacation lifestyle still fits their plans, financial goals, or travel needs.

Marriott does offer an official way to surrender your ownership back to the company — often called their Exit Services or buy-back/deed-back program — and it’s worth exploring before you resort to third-party exit companies, resale markets, or risky strategies like defaulting on payments. 


How it Works

  • Through Marriott’s Exit Services Team, owners may be able to return their timeshare to Marriott.
     
  • Offers can include buy-backs or deed-back surrender options, depending on your week/points and contract status.
     
  • Some owners report being allowed to participate once the loan is paid off and maintenance fees are current.
     
  • In certain cases, Marriott may even add the returned week or points into their inventory or internal resale listings.
     

What You Need to Know

  • You must be current on maintenance fees and mortgage/loan balance for most exit options.
     
  • Offers vary widely by resort, week type, and market conditions — there’s no guaranteed price or buy-back amount.
     
  • Some owners must book certain reservation windows before finalizing the exit.
     

When to Contact Marriott

  1. Log in to your Marriott Vacation Club Owner Account or your Vistana Signature Owner Account
     
  2. Visit the Exit Services or Resale/Deed Back section.
     
  3. Speak with an Exit Specialist to determine eligibility and next steps. 


Website

  • visit https://www.marriottvacationclubs.com/s/exit to get started
     

Hilton Grand Vacations (HGV) Transitions Exit Program

Hilton Grand Vacations Transitions: Your Official Exit/Surrender Option

If you own a timeshare through Hilton Grand Vacations (HGV) and you’re considering how to responsibly step away from ownership, HGV offers an internal exit/surrender program called Transitions. It’s designed to help owners explore options — from maximizing their vacation benefits to formally relinquishing ownership back to the developer. 

What Is the HGV Transitions Program?

The Transitions program is Hilton’s official way to help owners who want to evaluate their ownership options — including voluntarily giving back their timeshare when circumstances change. 

Who Is Eligible?

To be considered for the transition (voluntary surrender) process:

  • Your timeshare interest must typically be fully paid off.
     
  • You must be current on maintenance fees and assessments.
     
  • You generally cannot be working with a third-party exit company when requesting the transition.
     

How the Process Works

  1. Contact Hilton Grand Vacations directly — either through your owner portal or by emailing their Transitions team.
     
  2. Submit your interest/form in relinquishing all or part of your ownership. Many owners report there’s an online form once you log into the owner portal and navigate to Help/Contact → how can we help you.
     
  3. Provide required documents — this often includes proof of paid-off status and up-to-date maintenance fees.
     
  4. Wait for review — owners report this can take several months and isn’t guaranteed.
     
  5. Receive response from the Transitions team with next steps.
     

Contact & Steps at a Glance

📞 HGV Owner Services (general): 800-932-4482 (United States)
📧 Transitions Team Email (reported by owners): transitions@hgv.com
🌐 Program Overview & Portal: Log into your owner account and go to HGV Transitions / Contact Us (under Help).
📄 Online Request Form: Available from the HGV Member Help/Contact area once logged in. 

Note: This isn’t a guaranteed buy-back with a fixed price — HGV evaluates each request case-by-case. Many owners share that it can take months, and availability of the program can vary.
 

Before You Start:
✔ Make sure your contract is fully paid and fees are up to date.
✔ Document everything you submit.
✔ Patience is key — owner reports indicate the process often takes time. Surrender Option

Wyndham Certified Exit (Wyndham Cares)

Wyndham Certified Exit — Backed by Wyndham™

If you own a Wyndham timeshare and are thinking about how to responsibly move on from your ownership, Wyndham provides an official service called Certified Exit as part of the Wyndham Cares suite of owner solutions. 


What Is Certified Exit?

Certified Exit — backed by Wyndham™ is Wyndham Destinations’ in-house exit assistance program that connects timeshare owners with a Certified Exit Specialist at no extra cost. The goal is to help owners understand their options — whether you want to sell, transfer, or in some cases voluntarily return your ownership. 

This free service is promoted as safe, fast, easy, and backed by the strength of the Wyndham brand — giving owners a trustworthy alternative to third-party exit companies. 


Options & What They Mean

Depending on your situation, Certified Exit specialists can walk you through:

  • Listing unused points or weeks for resale or rental.
  • Help with resale guidance on the secondary market.
     
  • Transferring ownership to a family member at no cost.
     
  • Exploring options to return your ownership (a deed back) if your loan is paid off.
     
  • Discussing hardship or maintenance-fee concerns.
     

Certified Exit may allow owners with a fully paid-off loan and current fees to return ownership to Wyndham with no further obligation — often in a relatively short time frame. 


How to Start

📞 Certified Exit Hotline: 855-312-9040 — Call to speak with a Certified Exit Specialist who can review your personal options and guide you through next steps.
🌐 Wyndham Cares / Certified Exit Info: Visit Wyndham’s Certified Exit page for more context and resources. 

Why This Matters:
Before turning to third-party exit companies (many of which charge large fees and offer unclear results), connecting directly with Wyndham’s Certified Exit team ensures you’re exploring official options backed by the developer — including exit paths that might let you walk away from ongoing fees or transfer your ownership.


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